About Managed IT Services

Businesses of all sizes rely upon technology to operate efficiently and compete effectively in the marketplace. But keeping IT systems running smoothly can be extremely resource-intensive, requiring continuous management team attention and highly trained technical staff. It can be difficult and expensive for businesses to hire and retain the necessary IT talent, and to keep up with rapidly changing technology trends.

A much more cost effective and hassle-free solution is to outsource the management of your critical business systems to dedicated IT professionals, who assume ongoing responsibility for 24-hour monitoring, management and problem resolution.

Don’t Let IT Challenges Put Your Business at Risk

Don’t put your network, email server, CRM, accounting software and other critical business software applications at risk! Crime Free Living can help you avoid the productivity and revenue losses that result when a server or other critical networking device fails. Our local Chico, CA managed IT services team focuses on preventing these issues before they disrupt your business operations.

Our Capabilities

Our managed services free you from having to manage time-consuming IT tasks, so you can focus on executing your business strategy and satisfying your customers. We assess your equipment performance, troubleshoot any issues, manage your software upgrades and installations, keep your data secure, and stay on top of IT industry trends, to help you maximize your technology investment – with minimal investment of your time and company resources.

Crime Free Living provides the following managed IT services to businesses throughout the Chico, CA area:

  • 24/7 Network Management and Monitoring
  • Data Protection and Backup
  • Server Hosting
  • Cybersecurity
  • IT Vendor Management
  • IT Compliance
  • Office 365 Support
  • Help Desk
  • Ticketing Systems

Crime Free Living is committed to delivering the highest levels of availability and security to your Chico, CA business – from laptops, desktops, and smartphones to servers, applications, virtualization and IT optimization. Our team can keep your network secure, up-to-date and operating at the speed of your business!

Protect Your Critical IT Systems with Crime Free Living


Learn how our managed IT services can provide cost savings that free you up to focus on your business operations and growth targets. Contact us today for a no-obligation needs assessment.

Schedule A Needs Assessment

24/7 Network Management and Monitoring

Crime Free Living provides network management services for businesses that include unlimited technical support for your end users and network administrators. If we can’t resolve your network issue via phone or remotely, we will dispatch one of our IT engineers to your site to resolve your issue as quickly as possible.

When you trust Crime Free Living to manage your network, we monitor the devices within your network environment – both on-site and remote – to immediately detect and resolve any potential network problems whenever they occur. We provide monitoring reports on availability, event logging, backup and available drive space; as well as monthly status reporting; antivirus software management; and security, file sharing and user administration.

We pride ourselves in providing professional, proactive and round-the-clock management of your technology infrastructure. If you ever have a network outage, our systems can detect it immediately, and our certified systems engineers will diagnose the problem and get your network back up and running quickly.

Data Protection and Backup

Your data is your business’ most valuable asset. Network downtime, system disruptions and power outages can wreak havoc on your business operations if your data is not protected. Should any type of disruption ever occur, it is vital that you continue to have access to your data so you can maintain continuous business operations. Crime Free Living provides data protection, business continuity, disaster recovery, online backup and offsite tape vaulting services for businesses throughout the Chico, CA area, to ensure that your critical business data is safe, protected and available 24/7.

Server Hosting

  • Shared Hosting - This is the easiest, lowest cost way to have a web presence. It works best for simple, low traffic websites and blogs.
  • VPS Hosting - With VPS hosting, server resources are dedicated to your account to minimize risk of resource contention and degraded service. This is an excellent mid-priced option that can accommodate businesses of many sizes.
  • Dedicated Server Hosting - This option provides full access to all of your resources on single, dedicated server. There will be no other customers on your server, so you'll benefit from full control over resources, enhanced security and root access. This option is best if you need to power mission-critical, resource-intensive applications.

Cybersecurity

Our process begins by assessing your current cybersecurity measures, identifying any weak points and making recommendations to best protect your sensitive business data going forward. We also conduct periodic assessments to keep up with the latest technology and the latest advancements by cyber criminals.

We also create a disaster recovery plan in case you are the target of a cyberattack, to ensure that you can get your business operations back on track quickly, and restore the trust of your customers, partners and vendors.

Our full suite of cybersecurity services includes:

• Cybersecurity Assessment

• Disaster Recovery Planning

• Password Security and Policies

• Mobile Device Security

• Firewall

• Multi-Factor Authentication

• Spam Reduction and Protection Against Email-Based Attacks

• Cybersecurity Training

• Data Backup and Recovery

• Dark Web Scans

IT Vendor Management

Our experience working with third-party IT vendors can help reduce your bottom line expenses and help determine the best hardware and software suppliers to fit the needs of your Chico, CA business. From simple consultations to in-depth infrastructure management, we are there for you every step of the way when addressing your company’s third-party technology needs.

We begin our vendor management service by taking a physical inventory of all of your IT hardware and software – including serial numbers, warranties, registrations, licenses, and configurations – keeping them documented for anytime access. Whenever you need to purchase a new piece of hardware or software, or if you simply have an issue with a particular aspect of your IT operation, we are just a phone call away. We’ll step in to handle the relationship with the necessary vendors on your behalf. And we’ll keep you informed in real time regarding what was done, and the expected deliverables.

IT Compliance

Crime Free Living can help your team to ensure regulatory IT security compliance, eliminating the risk of compliance gaps and reducing your risk of audit failure. We provide Chico, CA businesses of all sizes with asset discovery, vulnerability assessment, threat detection, and application security services. We can help you achieve compliance across multiple requirements and improve your audit preparation.

Office 365 Support

With hundreds of products, Office 365 is very complex, and can be confusing to even the most seasoned technology professionals. Understanding the basics can be extremely difficult for the average user. At Crime Free Living, we can guide you through planning, email migration, file sharing, collaboration, compliance and security, and ongoing support for your Office 365 implementation.

Help Desk

Help desk outsourcing is a smart way for Chico, CA businesses of all sizes to provide support to their end users, without burdening their internal IT team with nagging daily tasks. Crime Free Living provides 24/7 help desk support, handling any question relating to your organization's office technology. Our trained support experts are here for you 24/7, to assist your employees with anything from hardware issues to connectivity to login assistance.

Ticketing System

Crime Free Living provides Chico, CA businesses with a streamlined IT ticketing system that addresses issues quickly and efficiently, to keep your business running efficiently. Workflow automation guides your IT support staff through your preferred processes, automating emails and other backend actions, improving control and flexibility. Fully configurable ticket assignment and escalation rules alert your team to blockages, and automatically escalate issues whenever necessary, to help you close tickets faster. And our 24/7 self-service portal allows your users to submit tickets online, and receive automatic notifications as the status of their tickets changes.

At Crime Free Living, we provide comprehensive managed IT Services that ensure the highest levels of availability, performance and cybersecurity 24/7. We support everything from end user devices (laptops, desktops, and smartphones) to servers, cloud computing and virtual networks. We manage your entire network both on-site and off premises, securing your entire sphere of IT infrastructure.

Expert Support

We take pride in offering unrivaled IT support to our Chico, CA customers. Our support teams are here for you 24/7, and no need is too large or too small. We appreciate your business and the trust you placed in us, and we will work to ensure that your IT systems operate as anticipated and that your critical business data is secure.

Whenever you contact us, our goal is to deliver a personalized and attentive IT support experience, while quickly troubleshooting your issue. It is our goal to eliminate any problems as quickly as possible on the phone or remotely. But whenever necessary, we will dispatch an expert technician to your Chico, CA site, to identify and correct the issue so that you can get back to business.

FREE NEEDS ASSESSMENT

Contact us today for a free IT needs assessment with one of our expert technicians.


Speak To A Specialist (530) 327-7268

What Our Customers Say

"I had the Alibi system installed several years ago. It has functioned flawlessly. The image quality is exellent both night and day and in all weather conditions. I particularly like the replay (which can be set at various speeds) and zoom functions of the system. Tech support from Crimefreeliving has been excellent. I have received quick responses to questions, and timely home visits — as when I changed IP carriers and my Alibi system needed to be reset. I have recommended Crimefreeliving to several friends."

Rich

"As a small business owner here in Chico we definitely saw the need for video surveillance. After expressing our needs and concerns Tim did an excellent job getting us set up with the set up with the appropriate equipment. He really took the time to address our concerns in a very friendly, professional and knowledgeable manner. I highly recommend Tim for all of your business and residential video surveillance needs."

Ron H., Owner/Auto Doctor

"I have to say I love having my security cameras at my home. Tim Truby did a wonderful job of installing the five cameras. He is very neat and cleaned everything up after the installation. He explained to me how to operate the monitor, my phone and IPad. However, I have had to call Tim because I'm not tech savvy and forget what he has told me. He usually just helps me over the phone and then all is well. I'm 80 years old and enjoy the comfort of knowing I have these security cameras."

Gloria

"Tim Truby designed and installed a 32 camera system for us here at the Butte County Mosquito and Vector Control District. We had received several other quotes from security system vendors, but Tim’s quote was the least expensive. Tim also installed the system quickly and has always been available when we needed him. We are very happy with our security camera system and we can highly recommend Tim Truby for all of your surveillance system needs."

D. Weseman, Butte County Mosquito and Vector Control District

Crime Free Living updated our old video system with a new 16 Channel HD Alibi Video Security System. The old system had been added onto by different installers which resulted in a cabling mess. There were cables that worked and cables that went nowhere. It was a mess. Tim sorted it all out and installed cameras that are very clear. He also installed a monitor for our cashiers to watch hidden areas, a monitor to watch the entry door, and a monitor that allows employees to watch the outside parking and gas pump area. All work was done on time and very professional! Will always recommend Tim and Crime Free Living.

S. AM PM Chico Arco Station

"I had Tim install an Alibi Video Security System at my residence and a couple business locations. The remote view option is invaluable to absentee owners or anyone who travels a lot. The clarity and quality of the cameras have allowed for viewing employee theft. The evidence provided from the HD video cameras was fantastic! Tim was professional and provided extra value from his law enforcement background."

J. Folsom Arco Station

"Tim, I want to thank you again for doing such a fantastic job on installing a wireless IP security camera system at our dream home. The extra time that you took to hide wires, and install a clean, professional system is much appreciated. I still can’t believe the clarity, quality, and ease of use of this new system. I wished that I would have met you before our original inferior system was installed by another company. Now, whether I am at home, or monitoring the system from around the world, I know that my home and family are safe and sound."

John M.

"In April of 2017, my husband and I made a phone call to Crime Free Living that turned out to be a smart and wise decision. Amazingly, in just a few hours, Tim installed four Dome Security Cameras, weatherproof enclosures, and hooked up into our home a 23" Full HD Widescreen Security Monitor. Even more than his professional expertise was the time spent with us in making sure that this system was working correctly and properly installed on our phones so that anywhere in our travels we can monitor our new home in Magalia."

Tieka and Don S.

"I have been using Crime Free Living for the last couple years ar work and at home and I really recommend this product. Tim is a very good service provider. If he can't figure it out, he's got good tech support with the system that he offers."

Gary D.

"I have known Tim for over 10 years. To date, Time with Crime Free Living has installed two separate surveillance systems for my company. With each system, Tim has listened to my needs and custom dsigned surveillance systems for my specific needs and within my budget. The equipment used is always state of the art, the workmanship is top notch, and Tim is the example of trustworthy. I would recommend him for any job."

Steve D., Down Range Indoor Training Center

images Certifications & Training

With 16 years of experience in law enforcement, Tim Truby, CEO, is fully certified in video surveillance and training.

  • Certified Advanced Crime Prevention Specialist
  • Academy Instructor Certification
  • California POST Certification in Specialized Surveillance Equipment
  • California POST Certification in Basic Crime Prevention
    • Advanced Crime Prevention through Environmental Design
    • Certified Alibi Security Dealer
    • Enhanced Risk and Threat Assessment (FEMA)
    • Incident Command System (100 & 200)
    • Certified Cognitech Video Forensic Investigator
    • Neighborhood Watch Toolkit Trainer
    • Computer Crimes/Investigations
    • Domestic Crisis for Crisis Negotiators
    Call (530) 327-7268